Now accepting new patients. Fax referrals to (239) 350-2445
Neuro Heart and Vascular Clinic, FL

Terms & Conditions

Effective Date: September 24, 2026

Welcome to the website of Neuro Heart and Vascular Clinic, FL (“Neuro Heart,” “we,” “us,” or “our”).

These Terms & Conditions govern your access to and use of this website and its related online features, including appointment request forms, referral forms, provider information, service information, and other website resources.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these Terms, please do not use the website.

These Terms should be read together with our Privacy Policy and Medical Disclaimer, which contain additional information about how we handle website information and the limitations of medical information provided online.

1. Purpose of This Website

This website provides general information about Neuro Heart and Vascular Clinic, FL, our healthcare providers, our neurological, cardiac, and vascular services, conditions we evaluate and treat, clinic information, and ways to request an appointment or refer a patient.

The website is intended for general informational and administrative purposes only.

It is not intended to provide emergency medical care, establish a diagnosis, prescribe treatment, or replace an examination or consultation with a qualified healthcare professional.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency department immediately.

Do not use this website, an online form, email, or other electronic communication to seek urgent or emergency medical care.

2. No Medical Advice

Information presented on this website, including information about medical conditions, symptoms, diagnostic tests, treatments, procedures, medications, and healthcare services, is provided for general educational purposes only.

Website content does not constitute medical advice and should not be used as a substitute for professional medical evaluation, diagnosis, or treatment.

Every patient's circumstances are different. A test, treatment, procedure, or service described on this website may not be appropriate for every person.

Always consult a qualified healthcare provider regarding questions about your health or medical care.

Do not delay seeking professional medical attention, discontinue prescribed treatment, or change medications because of information you have read on this website.

3. No Doctor-Patient Relationship

Accessing this website, reading website content, submitting an appointment request or referral form, sending an electronic communication, or calling our office to request an appointment does not, by itself, establish a doctor-patient relationship between you and Neuro Heart or any of our healthcare providers.

A doctor-patient relationship is established only when you have been appropriately evaluated and accepted for care by one of our healthcare providers in accordance with applicable clinical and legal requirements.

4. Website Users and Minors

Individuals who submit information through this website on their own behalf should be at least 18 years old.

A parent, legal guardian, or other person legally authorized to act for a minor may submit an appointment request or other permitted information on the minor's behalf.

By submitting information for another person, you represent that you have appropriate authority to do so.

5. Appointment Requests

Submitting an appointment request through this website does not guarantee:

  • Acceptance as a patient;
  • An appointment;
  • A particular provider;
  • A particular date or time;
  • Immediate availability;
  • A specific wait time;
  • Coverage by your insurance plan; or
  • Eligibility for a particular test, treatment, or procedure.

After receiving a request, our team may contact you to obtain additional information, verify relevant administrative or insurance details, determine scheduling availability, and coordinate your visit.

Your appointment is not confirmed until our office communicates confirmation to you.

If you need to change or cancel an existing appointment, please contact our office at (239) 350-2445 as soon as possible.

Any applicable scheduling, cancellation, or no-show requirements will be communicated by our office in connection with your appointment.

6. Patient Referrals

Healthcare professionals or other authorized persons may use our referral process to request evaluation or care for a patient.

Anyone submitting a referral represents that:

  • The information provided is accurate to the best of their knowledge;
  • They are authorized to provide the information submitted;
  • Any patient information is disclosed in accordance with applicable law; and
  • They have obtained any authorization or consent required for the referral.

Submission of a referral does not guarantee that Neuro Heart will accept the patient, provide a particular service, or schedule an appointment within a particular timeframe.

7. Information Submitted Through Website Forms

When using our website forms, you agree to provide information that is accurate and complete to the best of your knowledge.

You may submit information about another person only when you are legally authorized to do so.

Our website forms are primarily intended for appointment scheduling, referrals, and general administrative communication.

Unless specifically requested through an appropriate secure process, please do not submit unnecessary sensitive information through general website message fields, including:

  • Detailed medical histories;
  • Social Security numbers;
  • Insurance identification numbers;
  • Financial account information;
  • Complete medical records;
  • Test results; or
  • Other highly sensitive personal information.

Please review our Privacy Policy for additional information regarding website submissions and privacy.

8. Emergency and Time-Sensitive Communications

Online appointment and referral forms are not intended to be monitored continuously and should never be relied upon for emergency or time-sensitive medical needs.

Do not use website forms to report:

  • New or rapidly worsening symptoms;
  • Possible stroke or heart attack symptoms;
  • Medical emergencies;
  • Urgent medication needs; or
  • Any condition requiring immediate medical attention.

For emergencies, call 911 immediately.

For non-emergency administrative questions, contact Neuro Heart at (239) 350-2445.

9. Cost of Care, Insurance, and Coverage

Any information on this website concerning insurance, payment, self-pay services, costs, or coverage is provided for general informational purposes only.

Such information:

  • Is not a binding price quote;
  • Does not guarantee insurance coverage;
  • Does not guarantee reimbursement;
  • Does not guarantee authorization by an insurer; and
  • May change without prior notice.

Patients are responsible for confirming their insurance benefits, coverage limitations, referral requirements, deductibles, copayments, coinsurance, authorization requirements, and other plan terms directly with their insurance carrier.

Where appropriate, our staff may assist with administrative information, but final coverage and benefit determinations are made by the applicable insurance plan.

10. Service Availability and Treatment Information

Services, tests, treatments, procedures, providers, appointment availability, and clinic operations may change over time.

Information describing a medical service or procedure does not mean that the service is appropriate or available for every patient.

Certain procedures referenced on provider biographies or elsewhere on the website may be performed at hospitals, partner facilities, or other healthcare locations rather than at the Cape Coral clinic.

Clinical eligibility and the appropriate location of care are determined based on the individual patient's circumstances.

Statements describing timely access to care, including references such as “No Wait Times” or “Now Accepting New Patients Without Hospital Stays or Long Hospital Waits,” describe our goal of providing timely outpatient access and should not be interpreted as a guarantee of a particular appointment date or wait time.

11. Acceptable Use

You agree to use this website only for lawful purposes.

You may not:

  • Use the website in violation of applicable federal, state, or local law;
  • Provide knowingly false, fraudulent, misleading, or unauthorized information;
  • Impersonate another person;
  • Submit another person's information without appropriate authorization;
  • Attempt to gain unauthorized access to the website, servers, accounts, databases, or connected systems;
  • Attempt to interfere with the website's security or operation;
  • Introduce viruses, malware, malicious code, or other harmful technology;
  • Use automated tools to scrape, harvest, copy, extract, or collect website content or data without authorization;
  • Send spam, fraudulent requests, or repeated unwanted form submissions;
  • Attempt to disable or circumvent security features; or
  • Use the website in a manner that could damage Neuro Heart, its patients, providers, employees, systems, or other users.

We may restrict or block access to the website when we reasonably believe it is being misused.

12. Intellectual Property

Unless otherwise stated, the website and its contents—including text, graphics, layout, design elements, logos, photographs, videos, provider information, service descriptions, and other materials—are owned by Neuro Heart and Vascular Clinic, FL, licensed to us, or used with appropriate permission.

Website content may be protected by United States copyright, trademark, and other intellectual-property laws.

You may view, download, or print reasonable portions of the website for your personal, non-commercial use.

You may not, without prior written authorization:

  • Reproduce website content for commercial purposes;
  • Republish or redistribute substantial portions of the website;
  • Modify our content and represent it as our own;
  • Use our trademarks, logos, or branding in a misleading manner; or
  • Use website materials in a manner that violates intellectual-property rights.

Nothing on this website grants any license or ownership interest except as expressly stated.

13. Third-Party Websites and Services

Our website may contain links to or integrations with services operated by third parties, including services such as:

  • Google Maps;
  • Directions or location services;
  • Scheduling or communication platforms;
  • Insurance-related websites;
  • Healthcare information resources;
  • Social media platforms; or
  • Other external websites and technology providers.

Third-party websites and services are operated independently from Neuro Heart.

We do not control and are not responsible for their availability, content, security, terms, accuracy, or privacy practices.

A link to a third-party resource does not necessarily constitute an endorsement.

Your use of a third-party website or service is governed by that provider's own terms and privacy practices.

14. Website Accuracy and Availability

We make reasonable efforts to keep website information accurate, useful, and current.

However, healthcare information, provider availability, medical knowledge, insurance information, services, and clinic operations may change.

We do not guarantee that:

  • Every item on the website is complete or current;
  • The website will always be available;
  • The website will operate without interruption;
  • Website content will be error-free;
  • Every link will remain active;
  • Every service described will remain available; or
  • The website will be free from viruses or other harmful components.

We may modify, update, suspend, restrict, or discontinue any portion of the website at any time.

If you require confirmation of information before making a healthcare or scheduling decision, please contact our office.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.

To the extent permitted by law, Neuro Heart disclaims warranties relating to the website, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, and accuracy.

This website disclaimer applies to use of the website and website content only.

Nothing in these Terms changes, limits, or eliminates the professional standard of care or legal duties that may apply when a patient is actually receiving medical care from a Neuro Heart healthcare provider.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Neuro Heart and its owners, healthcare providers, employees, contractors, representatives, and agents will not be liable for indirect, incidental, special, consequential, or similar damages arising solely from:

  • Your use of or inability to use this website;
  • Reliance on general website information instead of obtaining appropriate professional medical advice;
  • Website interruption or technical errors;
  • Unauthorized misuse of the website by another person; or
  • Third-party websites or services linked from our website.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.

Nothing in these Terms waives any rights you may have as a patient receiving healthcare services or any other rights that cannot legally be waived under federal or Florida law.

17. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities, or expenses resulting from your unlawful misuse of this website, your unauthorized submission of another person's information, or your material violation of these Terms.

This provision does not require you to indemnify Neuro Heart for conduct for which indemnification cannot lawfully be required.

18. Privacy

Your use of this website is also subject to our Privacy Policy.

The Privacy Policy explains how information may be collected, used, disclosed, and protected when you interact with the website.

Medical records and protected health information maintained in connection with patient care may also be subject to separate privacy requirements and our applicable Notice of Privacy Practices.

If there is a conflict concerning protected health information between the website Privacy Policy and an applicable Notice of Privacy Practices, the Notice of Privacy Practices will control to the extent required by law.

19. Medical Disclaimer

Our Medical Disclaimer is incorporated into these Terms by reference.

The Medical Disclaimer provides additional information concerning:

  • Medical emergencies;
  • General educational content;
  • The absence of a doctor-patient relationship through website use alone;
  • Limitations of online forms;
  • Treatment and diagnostic information;
  • Provider information; and
  • Variability of treatment outcomes.

By using this website, you acknowledge these limitations.

20. Governing Law

These Terms and your use of this website are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable federal law controls.

Nothing in these Terms is intended to waive or restrict any consumer, patient, privacy, or other statutory right that cannot lawfully be waived.

21. Jurisdiction and Venue

To the extent permitted by applicable law, disputes concerning these Terms or use of this website will be brought in an appropriate state court located in Lee County, Florida, or, where federal jurisdiction exists, in the United States District Court for the Middle District of Florida, Fort Myers Division.

This provision applies to disputes involving the website and these Terms and does not alter any venue, jurisdiction, or procedural rights that applicable law independently provides for healthcare-related claims.

22. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in:

  • Website functionality;
  • Our services;
  • Business practices;
  • Applicable law; or
  • Other operational requirements.

When we make changes, the updated Terms will be posted on this page and the Effective Date will be revised.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.

23. Severability

If any provision of these Terms is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary to make it enforceable where permitted.

The remaining provisions will continue in full force and effect.

24. No Waiver

If Neuro Heart does not immediately enforce any provision of these Terms, that does not mean we have waived our right to enforce that provision later.

A waiver of one provision or one instance of conduct does not constitute a continuing waiver.

25. Entire Agreement Regarding Website Use

These Terms, together with our Privacy Policy, Medical Disclaimer, and any other policies expressly incorporated into them, constitute the applicable agreement concerning your general use of this website.

These Terms do not replace patient consent forms, financial policies, privacy notices, treatment agreements, or other documents that may apply separately to healthcare services.

26. Contact Us

If you have questions about these Terms & Conditions or the use of this website, please contact:

Neuro Heart and Vascular Clinic, FL. 1224 Del Prado Blvd S., Cape Coral, FL 33990

Phone: (239) 350-2445

Office Hours: Monday to Friday

08 AM - 05 PM

For medical emergencies, call 911.